The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about?

According to people like Apple’s CEO Tim Cook, the metaverse is coming. He stated that “Life without AR will soon be unthinkable.” Firewell Technology Solutions believes that whether that’s a short-term or long-off prediction, companies need to be ready.

First comes the understanding of what the metaverse is. Metaverse is a general term – hence why it’s not capitalized like a proper name. The metaverse refers to a collective upgrade of the internet to a 3D virtual environment. This would be a world interconnected between various sites. These sites would reflect the immersive games that you see today.

Did Facebook/Meta invent the metaverse? No.

The idea of connected 3D immersive worlds has been around for decades. Several online gaming companies have staked a territory in the metaverse. But their applications are less interconnected.

What’s one of the best representations of the early metaverse? It’s a short-lived software called Adobe Atmosphere. This 3D immersive experience included interconnected online worlds. It also gave people the ability to chat with others. It was a bit before its time but shows how the concept of the metaverse has been around for a while.

The metaverse is getting attention now because technology has advanced. It has begun to catch up to the needs of such a world. This includes fast internet connections and immense processing power. It also includes a delivery method for 3D that works on most PCs.

Are we there yet? Not quite. But the metaverse is picking up steam. Recently, Microsoft announced a partnership with Meta. This partnership is to bring Microsoft 365 apps into the metaverse. This means collaboration in an entirely new way. Microsoft notes that 50% of Gen Z and millennials expect to do some of their work in the metaverse in the next two years.

How Does the Metaverse Impact Your Company?

With companies like Microsoft looking at the future of AR/VR, it could be a reality soon. You can expect the metaverse to touch your own company in some way in the next few years. Here’s a preview of what it may impact.

Where to Advertise

When the internet was first introduced, companies didn’t immediately realize its potential. Now, most companies wouldn’t consider operating without a website. It’s a necessity for driving leads and converting sales.

If the metaverse takes off as a new 3D iteration of the internet, it could be just as important. This means exploring metaverse-type advertising in virtual worlds. Also, potentially creating your own VR site or showroom.

How to Service Customers

As the popularity of social media took off, companies realized customers used it to reach out. Seventy-nine percent of consumers expect companies to respond to a social media message. And they expect that response within a day.

To address that need, many businesses have a social media presence. They use this for marketing and to answer questions and inquiries from customers.

The metaverse may be the next step. If people begin hanging out there, they will expect to interact with businesses in that space. Just like they do now with social networks.

This means companies need to be aware of how customers may be using the metaverse as it grows. Adding a question about metaverse use to a year-end customer survey could be a way to be proactive on this topic.

Employee Training

One of the touted benefits of the metaverse is its ability to enable more immersive training. This could greatly increase training capabilities for everyone from doctors to forklift operators.

Imagine being able to replicate a task more closely in a virtual world. A person could safely make mistakes there. Then they could grow proficient before doing that thing in real life.

Start thinking about the types of training that your employees need. Then, look at ways that a VR world may make the training safer or more efficient. The metaverse may not have what you’re looking for now. But with the pace of technological advancement, it could in a year or two.

More Immersive Remote Team Collaboration

Virtual meetings skyrocketed out of necessity during the pandemic. Now, meeting by Teams or Zoom is commonplace. The next generation of online team meetings may end up being in a virtual world.

As we noted earlier, Microsoft is already working on bringing its apps into a virtual space. Add a few avatars and an immersive setting. Suddenly, you have a completely different meeting experience.

What’s one more way to enhance remote team collaboration in the metaverse? It has to do with building design and maintenance. Imagine being able to walk through a 3D recreation of a space before it’s built. Then fine-tuning the construction while inside that space.

Is Your Business Ready for the Next Digital Transformation?

What are your digital transformation plans for the next 12 months? The next three years? If you’re not sure where to begin, Firewell Technology Solutions can help with remote work and collaboration. Contact us today to schedule a technology brainstorming session.

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Featured Image Credit

This Article, adapted, has been Republished with Permission from The Technology Press.

Is your team also using their Android mobile devices to do their tasks? Incorporating an Android suite of apps into your workplace can dramatically improve productivity.  

Many organizations opt for Android to take their office productivity to the next level. After all, they can provide higher flexibility, better workflows, and efficient communication. 

All sectors in your business can even benefit from a high-quality suite of Android apps. 

For instance, your account representative can use an app to update client information while on sales calls instead of making notes and submitting the information later. This can save a lot of time and can reduce errors that can occur due to extra steps. 

Another great thing about these apps is that they help reduce paperwork. Your team won’t have to wait until they go back to the office to fax, print documents, and maintain hard-copy files. They can perform these tasks on the go with less effort, all while also lowering ink, power, and paper consumption. 

Numerous companies have gained a lot from using Android apps on their team’s devices, and you can reap the benefits, too. You just need to integrate a powerful yet intuitive suite of apps. 

To help you do so, this article will detail the three best Android app suites for boosting office productivity. 

The Three Apps

App #1 – Microsoft 365

Image Source: https://news.microsoft.com/presskits/microsoft365/

Unlike Microsoft Office (a one-time purchase), Microsoft 365 is a subscription service. With Microsoft 365, you don’t have to worry about paying full price when a new update rolls out.

Subscribers automatically gain access to new features, security updates, and tech support (at no additional cost). These can all be accessed through multiple PCs, tablets, smartphones, and Mac devices.

How many devices exactly? This depends on which Microsoft 365 plan you subscribe to. There are currently 4 business plans and 4 enterprise plans, so you can always tailor your subscription to optimize your return on investment.

Microsoft 365 is probably best described as a productivity hub. It provides much more than convenient access to the Office desktop apps that most people are familiar with: Word, Excel, Outlook, and PowerPoint.

Subscribers also gain access to a holistic suite of productivity-boosting features:

• Inbuilt professional email and calendaring
• Store and share files from multiple devices, with 1 TB of online storage per user.
• Collaboration tools: Microsoft 365 Groups, Yammer, and Microsoft Teams
• Advanced security and device management: Microsoft 365 Defender

You can also consider pairing Microsoft 365 with other productivity tools like Windows 365 (aka “Cloud PC”) and Windows Analytics.

There is also the option of integrating third-party apps with Microsoft 365 In September 2021, Microsoft unveiled third-party integration options for Salesforce and Atlassian’s Confluence Cloud. They join other popular third-party apps like Slack, Mailchimp, Trello, and Evernote.

App #2 – Google Workspace

Google Workspace (formerly G Suite) is probably Microsoft 365’s main competitor. Subscribers gain access to a suite of communication and collaboration apps. 

These include worldwide favorites like Gmail, Gdrive, Google Meet, and Calendar, as well as Google Docs, Sheets, Slides, Forms, Sites, and more. 

Google offers three business plans (Business Starter, Standard, and Plus) and one Enterprise plan (with custom pricing). Since you subscribe to Google Workspace on a monthly basis, there is more flexibility here. You can easily change from one plan to another each month if your business changes considerably over time. Furthermore, all Google Workspace plans feature a free 14-day trial. This is probably the best way to discover if a particular plan is worth the monthly price tag. 

It is worth noting, however, that Google Workspace’s entry-level plan (Business Basic) only comes with a measly 30GB of storage per user. (Microsoft 365’s equivalent offers 1TB). Google Workspace’s Business Standard and Business Plus plans are nevertheless very competitive as far as storage is concerned. And both Microsoft 365 and Google Workspace allow you to buy more storage on a per-user basis if you exceed your current quota. 

If your business needs specific apps that go beyond Google Workspace’s core and supporting apps, you can head over to The Google Workspace Marketplace. This directory of third-party apps contains hundreds of additional apps that are compatible with Google Workspace. For example, Dropbox, Trello, HelloSign, and MindMeister. 

App #3 – WPS Office

WPS Office can be a huge boon in your workplace, supporting nearly 50 languages. It’s free to install and consists of Spreadsheet, Presentation, and Writer. You can also purchase more features. 

Unlike the other apps, WPS Office can even convert PDF to WPS and read Adobe files. This app supports several file types, including HTML, TXT, PPTX, DOT, RTF, and DOC. All documents are compatible with Google Docs and Microsoft Office. 

Furthermore, WPS Writer lets you securely store your documents with passwords. You can also edit your files without the risk of data loss due to the auto-save feature. Additionally, the app comes with a spell checker, comments, and it can track changes. 

That said, WPS Writer might be the strongest app for boosting office productivity on the Android platform.

Optimize your Workplace with Cutting-Edge Android Apps

While all three suites are an excellent choice for Android users, Microsoft 365 might be your best bet.

It delivers the tools necessary for fruitful collaboration, including Word, Excel, Outlook, and PowerPoint. The ongoing customer support is admirable, too, meaning you can overcome setbacks quickly. With that said, it is always best to carefully consider all your options before committing to a productivity suite for the long run.

Whichever app suite you choose, it is evident that addressing workplace productivity is pivotal. The trend towards digitization has influenced even the most skeptical and change-resistant.

Furthermore, the COVID-19 pandemic has accelerated the adoption of remote and hybrid working across multiple industries and countries. While everyone is undoubtedly looking forward to a post-pandemic future where the virus has finally been vanquished, we here at Firewell Technology Solutions believe that a new paradigm of work, management, and productivity will also be at hand, and that’s not ever going away.

If you wish to increase your business’s productivity and profitability, give us a call today. Firewell Technology Solutions provides IT support and IT services to the greater Fresno and Visalia region. We can have a non-salesy chat to work out how we can be of help.

Article, adapted, used with permission from The Technology Press.