Is Your Online Shopping App Invading Your Privacy?

Online shopping has become a common activity for many people. It’s convenient, easy, and allows us to buy items from the comfort of our homes. But with the rise of online shopping, there are concerns about privacy and security.

Not all shopping apps are created equally. Often people get excited and install an app without checking privacy practices. Apps can collect more data from your smartphone than you realize. Whether you use your phone for personal use, business use, or both, your data can be at risk. So can your privacy.

Shady Data Collection Practices from Popular Shopping App SHEIN

Recently, security experts found a popular shopping app spying on users’ copy-and-paste activity. This app was tracking users’ keystrokes, screenshots, and even their GPS location. This raises the question: Is your online shopping app invading your privacy?

SHEIN is the app in question, and it’s a popular shopping app with millions of users. According to reports, researchers found the app collecting data from users’ clipboards. This included any text that users copied and pasted. This means that if the user copied and pasted sensitive information, the app would have access to it including things like passwords or credit card numbers.

Not only that but the app was also found to be tracking users’ GPS location. SHEIN was also collecting data from device sensors, including the accelerometer and gyroscope. This means that the app was able to track users’ movements. As well as collecting information about how they were using their device.

The app’s developers claimed that the data collection was for “optimizing user experience.” A very vague explanation that’s used by other app developers as well. The developers stated that the collected data was only used for internal purposes. But this explanation wasn’t enough to please privacy experts. Those experts raised concerns about the app’s data collection practices.

Temu Data Collection Practices Questioned

This isn’t the first time people caught an app grabbing data without users’ knowledge. Many popular apps collect data from their users, often for targeted advertising purposes.

The popularity of the shopping app Temu has been exploding recently. Since the app appeared in a Superbowl Ad in 2023, people have been flocking to it.

But Temu is another shopping app with questionable data collection practices. Some of the data that Temu collects includes:

  • Your name, address, phone number
  • Details you enter, like birthday, photo, and social profiles
  • Your phone’s operating system and version
  • Your IPS address and GPS location (if enabled)
  • Your browsing data

So, what can you do to protect your privacy when using online shopping apps? Read on for a few tips.

Tips to Protect Your Privacy When Using Shopping Apps

 

Know What You’re Getting Into (Read the Privacy Policy)

Yes, it’s hard to stop and read a long privacy policy when you just want to use an app. But, if you don’t, you could end up sharing a lot more than you realize.

Before downloading an app, make sure to read its privacy policy. This will give you an idea of what data the app takes and how it’s used. You can try searching keywords like “collect” and “your data” to save time. This can help you jump to data collection details.

If you do this before you download, you may change your mind. After learning how much data the app collects from you, you may decide it just isn’t worth it.

Turn Off Sharing Features

Turn off any data-sharing features you don’t need in your phone’s settings. Such as location services. Most smartphones allow you to choose which apps you want to use it with.

Explore both your phone settings and the app’s settings to restrict data sharing as much as possible.

Remove Apps You Don’t Use

If you’re not using the app regularly, remove it from your phone. Having unused apps on your phone is a big risk. Even if they’re not actively in use, those apps can still collect data. For example, browsing activity or your activity in other mobile apps.

Research Apps Before You Download

It’s easy to get caught up in a fad. You hear your friend talk about an app, and you want to check it out. But it pays to research before you download. Look up the app and check security and data collection keywords. Inform yourself first before downloading an app that might be compromising your device data and activity.

Shop on a Website Instead

You can limit the dangerous data collection of shopping apps by using a website instead. Most legitimate companies have an official website. One where you can buy the same things as you can buy using the app.

Improve Your Mobile Device Security

Mobile devices are regularly used more than computers. But they often lack the a desktop computer’s level of security. Give us a call today to schedule a chat about protecting your mobile device data.

 


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This Article, adapted, has been Republished with Permission from The Technology Press.

Data Backup Is Not Enough, You Also Need Data Protection

The need to back up data has been around since floppy disks. Data loss happens due to viruses, hard drive crashes, and other mishaps. Most people using any type of technology have experienced data loss at least once where a data protection strategy would have come in handy.

There are about 140,000 hard drive crashes in the US weekly. Every five years, 20% of SMBs suffer data loss due to a major disaster. This has helped to drive a robust cloud backup market that continues to grow.

But one thing that’s changed with data backup in the last few years is security. Simply backing up data so you don’t lose it isn’t enough anymore. Backing up has morphed into data protection.

What does this mean?

Ever cybersecurity-minded, Firewell Technology Solutions believes this means that backups need more cybersecurity protection. They face threats such as sleeper ransomware and supply chain attacks. Cloud-based backup has the benefit of being convenient, accessible, and effective. But there is also a need for certain security considerations with an online service.

Companies need to consider data protection when planning a backup and recovery strategy. The tools used need to protect against the growing number of threats.

Some of the modern threats to data backups include:

  • Data Center Outage: The “cloud” basically means data on a server. That server is internet accessible. Those servers can crash. Data centers holding the servers can also have outages.
  • Sleeper Ransomware: This type of ransomware stays silent after infecting a device. The goal is to have it infect all backups. Then, when it’s activated, the victim doesn’t have a clean backup to restore.
  • Supply Chain Attacks: Supply chain attacks have been growing. They include attacks on cloud vendors that companies use. Those vendors suffer a cyberattack that then spreads throughout their clients.
  • Misconfiguration: Misconfiguration of security settings can be a problem. It can allow attackers to gain access to cloud storage. Those attackers can then download and delete files as they like.

What to Look for in a Data Protection Backup System

Just backing up data isn’t enough. You need to make sure the application you use provides adequate data protection. Here are some of the things to look for when reviewing a backup solution.

Ransomware Prevention

Ransomware can spread throughout a network to infect any data that exists. This includes data on computers, servers, and mobile devices. It also includes data in cloud platforms syncing with those devices.

95% of ransomware attacks also try to infect data backup systems.

It’s important that any data backup solution you use have protection from ransomware. This type of feature restricts automated file changes that can happen to documents.

Continuous Data Protection

Continuous data protection is a feature that will back up files as users make changes. This differs from systems that back up on a schedule, such as once per day.

Continuous data protection ensures that the system captures the latest file changes. This mitigates data loss that can occur if a system crashes before the next backup. With the speed of data generation these days, losing a day’s worth of data can be very costly.

Threat Identification

Data protection incorporates proactive measures to protect files. Look for threat identification functions in a backup service. Threat identification is a type of malware and virus prevention tool.

It looks for malware in new and existing backups. This helps stop sleeper ransomware and similar malware from infecting all backups.

Zero-Trust Tactics

Cybersecurity professionals around the world promote zero-trust security measures. This includes measures such as multi-factor authentication and application safelisting.

A zero-trust approach holds that all users and applications need ongoing authentication. So, just because a user is logged into the system today, doesn’t mean they are completely trusted.

Some of the zero-trust features to look for include:

  • Multi-factor authentication
  • Distinct file and folder permissions
  • Contextual authentication
  • Verification of permissions for file changes

Backup Redundancy

If you back up to a USB drive or CD, you have one copy of those files. If something happens to that copy, you could experience data loss.

Cloud backup providers should have backup redundancy in place. This means that the server holding your data mirrors that data to another server. This prevents data loss in the case of a server crash, natural disaster, or cyberattack.

Air Gapping for More Sensitive Data

Air gapping is a system that keeps a copy of your data offline or separated in another way. This would entail making a second backup copy of your data. Then, putting it on another server. A server disconnected from external sources.

This is a feature that you may want to seek out if you deal with highly sensitive data. It helps to ensure that you have at least one other copy of your backup. A copy walled off from common internet-based attacks.

Need Help With Secure Backup & Data Protection Solutions?

Firewell Technology Solutions are experts at backup and data protection strategies. Have you updated your backup process for today’s threats? Give us a call today to schedule a chat about data backup and protection.

 


Featured Image Credit

This Article, adapted, has been Republished with Permission from The Technology Press.

Which Type of Hacker Is Endangering Your Business Data? (And How to Protect Your Sensitive Info From Them)

Your data is pivotal to running a successful company. If you don’t have proper security measures in place, hackers can easily steal your data and take you out of business.

Hackers and cybercriminals might be the biggest threat facing your company. Besides gaining access to your money and accounts, they can also take over critical software, preventing you from collaborating with clients.

Any organization can fall victim to hacking. However, small and medium businesses are particularly at risk.

Why?

Too often, their owners don’t always address cybersecurity when launching their company. Sometimes, they even just hire the first IT service provider they see. They also don’t know how to shield themselves from online attackers, making them low-risk targets.

As a result, these organizations often go under due to the loss of sensitive data and the fallout that follows. It isn’t a risk you can take.

Firewell Technology Solutions takes cybersecurity seriously, so we want to help you understand the distinct types of hackers and how to protect your business from them.

The 5 Types of Hackers to Watch Out For

Here’s a quick list of potential hackers, depending on what they’re after: 

#1. Hackers Who Are After Personal Information

Many hackers are dying to get their hands on the personal information of your clients and employees. It includes birth dates, financial data, and social security numbers.

Social security numbers might be the most valuable asset they want to get ahold of since cybercriminals can use them for various purposes. For instance, they can perform tax fraud, open credit accounts, and make other significant identity breaches.

In addition, financial data can be utilized for fraudulent activities and purchases, especially if it lacks robust digital security systems.

#2. Hackers Who Want to Get into the Digital Infrastructure

Storage and data servers are expensive – and hackers know that.

In order for them to cut costs, hackers may aim to store their applications and data on your infrastructure instead. The better your infrastructure, the more likely cybercriminals are to target it. This can strain your network to the limits and have devastating effects on your business.

Unsurprisingly, tech companies are some of the most common victims of this type of hacking.

The common indicators that a hacker has tapped into your digital infrastructure include:

  • Running out of storage faster than usual
  • Your network suffers slowdowns
  • You may have unknown devices on your network.

#3. Hackers Who Are After Confidential Information 

Few business aspects are as important as your intellectual property (IP). Your products and services enable you to stand out from the competition and strike a chord with the target audience.

A huge problem arises if hackers steal the design of your upcoming product before you launch it or submit your patent. A competitor may obtain the information, allowing them to hit the market first and undercut your sales.

#4. Hackers Who Want to Get Account Data

Sure, you and your IT service provider might have done enough so that hackers might not be able to obtain financial data. But are your employees’ accounts secure?

If hackers compromise them, they may let them run scams and gain information to disrupt your operations.

For example, losing CEO login credentials can be devastating. Besides granting hackers access to sensitive information, it also helps them impersonate the CEO. In return, they can solicit information from employees or clients and halt your operations.

This data breach can lead to widespread confusion, tarnishing your reputation.

#5. Hackers Who Aim to Have Network Control

In some cases, hackers aren’t after data. Instead, they want to gain control of the entire network. And to make it happen, they launch ransomware attacks.

These activities enable them to lock you out of the system and make data inaccessible until you pay a ransom. They’re typically initiated through spam, phishing emails, and online ads.

The average ransom amount stands at approximately $30,000, but the loss caused by business disruption is much more significant.

How to Protect Your Business

Now that you know how hackers can compromise your company, let’s check out 5 effective ways to protect yourself:

Way #1. Investing in Security Resources

A key factor ignored by many owners is the amount of money and time devoted to cybersecurity. Avoid this mistake by allocating enough resources to set up solid defensive measures. Make sure to invest in a reliable IT service provider to help you out.

This way, your online accounts, hardware, and network should be more secure.

Way #2. Training Your Team

Most security systems have weaknesses: employees are usually the biggest ones.

For this reason, HR managers and CEOs should ensure their staff follows optimal security measures, both in-office and at home. They must all remember that any phone or laptop they use for work can be a weak point and entryway for hackers.

To introduce your employees to the best security practices, consider arranging security education and training for a month once a year. You can talk about different aspects of your company and the steps necessary to deter cyber criminals, for example.

Sound education can go a long way in promoting a healthy security culture.

Way #3. Adding Authentication

There are many valuable tools you can use to fend off hackers. One of them is two-factor authentication (2FA) – a simple yet effective weapon against scammers.

This measure requires each user to verify their identity to access your system. You could use it on all business-related accounts to reduce the chances of cybercrime.

Furthermore, encourage your team members to activate 2FA on personal accounts. This way, they’ll be more likely to follow appropriate security practices through learned habit, reducing the risk of compromised devices and data breaches.

Way #4. Leveraging Software

Computer viruses are another go-to tool for hackers. And a great way to deal with them is to incorporate antivirus software.

Make sure your built-in antivirus software is up to date. Also, you can consider a corporate package from trusted companies like BitDefender, Norton, McAfee, Total AV, or Webroot.

Each machine that can access work resources should rely on this software. Plus, the user should conduct weekly antivirus scans to lessen the chances of computers getting infected by a virus.

Way #5. Performing Security Checks

Checking your system is vital for optimal cybersecurity. Solid antivirus software is practical, but you shouldn’t disregard manual scans. It’s crucial that your IT service provider does this periodically.

More specifically, check who’s accessed your network and make sure each point of access is authorized. Any suspicious activity must be reviewed and rooted out. Otherwise, these red flags can prove fatal for the company.

Stay on the Safe Side

Battling hackers may not be the most exciting part of running a business. However, neglecting cybersecurity turns your company into a sitting duck for scammers. You may lose money, data, and your reputation might suffer irreparable damage.

While there isn’t a bulletproof solution, adopting the outlined tactics should be a strong starting point.

Contact Firewell Technology Solutions today if you want to discuss your cybersecurity in greater detail and pinpoint potential risks. We can arrange a quick, non-salesy chat and figure out ways to help you.

 


Featured Image Credit

This Article, adapated, has been Republished with Permission from The Technology Press.